- Melbourne, Victoria
- Friday 12°
- Saturday 14°
We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind:
- Existing Reservations. All reservations – even those described as "non-cancellable" or reservations that now fall into a period of non-refundable – that are scheduled for arrival before April 30, 2020, can be changed or if cancelled will receive a credit voucher for use within 12 months. Notice of the cancellation or change must be received up to 24 hours before your scheduled arrival (prior to 9am the day prior to arrival). If 24 hours notice is not received unfortunately your deposit will be forfeited.
- New Reservations. Any reservation you make – even those described as “non-cancellable” or “non-refundable” – that is for travel between today and April 30, 2020, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.
If you need to adjust reservations made via our website please contact our guest reservations team on 1800 802 678 or [email protected]. If you need to adjust reservations made through a third party website, please contact them for assistance.